Over many years we have had fantastic feedback from clients. Below are a few of those comments we have received.**
"Phil, Vanessa and their team have been taking care of our important clients for the last few years and we can highly recommend their service. Responsive, great communicators with a high quality of work and professionalism. Thanks for all you do for us folks!"
Team Outpost
"We've worked with Phil & Vanessa at King of the Road for a while now. Vanessa is always at the end of the phone when you need her and Phil is an excellent Engineer. Put simply, these guys are friendly, knowledgeable and get the job done!"
St Martins Coffee
"At Espress Test we offer regulation compliance solutions to the coffee industry. This places us in a unique situation where we enjoy, through reputation and example, a respected, whole of market position. I have known Philip for several years through his involvement in the coffee industry; in 2014 King of the Road became a licensed area representative of Espress Test.
Our unique position means we are regularly in contact with numerous coffee supply companies, machine distributors and engineering providers throughout the country and beyond. Through these contacts we have always heard nothing but praise for Philip, and King of the Road. Dedication, conscientiousness, knowledge of the equipment and quality of service are always quoted as key points that make King of the Road a company to trust and easy to work with.
On occasion, Philip and King of the Road have gone above and beyond to assist with coverage of some of our national contracts making them one of the rare companies that truly value customer service. I would have no hesitation in recommending their services to anyone."
Mark Allen
Espress Test
"I have been working closely with King of The Road Coffee Solutions for over 3 years. This company is always my first choice. I have found them conscientious, efficient, customer focussed, friendly and are always available at the end of the phone if needed. They are highly skilled, have an excellent attitude and an in-depth knowledge of the industry.
The company is rum efficiently from their office. I am able to make bookings for my customers, again with ease and efficiency. I receive invoices promptly which are always accompanied by the relevant job sheets, and King of The Road always settle their invoices promptly with Coffee Masters.
I would have no hesitation in recommending this company, as I do regularly."
Alan York
Managing Director.
Coffee Masters
"We have used King of the Road coffee solutions for over 4 years now, as our go-to engineers for all installations, services, call-outs and repairs.
The team from King of the Road respond to us quickly, book in appointments to fit in with our requirements, and appear on-site punctually.
When installing machines and equipment, King of the Road are undaunted by issues on site, and will work round problems proactively to get the job completed. When repairing machines and equipment, King of the Road will work efficiently, with minimum disruption to our customer’s business, and will issue a full and detailed report of work carried out. We have found service and repair work to be invoiced at a very reasonable rate, with no hidden charges or supplements.
The engineers on the road are courteous and professional, with extensive knowledge and experience of the coffee industry. They are also backed up by a structured booking and admin service. We receive our invoices quickly, with comprehensive statements, so that we can see exactly which sums are due for work carried out.
I would not hesitate to recommend King of the Road coffee solutions for their professional and courteous service."
Mark Whittaker
Director
Stewarts of Trent Bridge
"We have been working with King of The Road Coffee Solutions since 10th December 2015, and we have since formed a trusted relationship between our businesses.
We have found their service and reliability outstanding during this time. Good customer support is essential in our business and we could not work with a company that does not deliver a good service at a reasonable price.
Kind of The Road Coffee Solutions have been supportive during times when we have had a cause to satisfy a demanding customer needs and always provide quick resolution to any problems that arise.
I have had no room for concern and look forward to working with them some more in the future
I would not hesitate to recommend King of the Road coffee solutions for their professional and courteous service."
Paul Armstrong
Managing Director
Select Catering Solutions